The Connect Business Academy Blog
The Day I Tried to Inspire a Team From the Top of a Customer Service Counter
by: Connect Business AcademyPublished on: 30/10/2026At 20, I climbed onto a customer service counter to inspire 50 retail staff. It didn't go quite as planned. A funny, humbling lesson in leadership, communication and emotional intelligence.
Leadership DevelopmentEmotional IntelligenceEffective CommunicationLeadership SkillsFirst-Time Managers
